The Ops Drop Podcast

Welcome to The Ops Drop, a podcast designed for business operators who want actionable insights to build solid foundations for scalable growth. Created by Darren Fay and Mackenzie Hughes—industry veterans with deep expertise in Revenue Operations and Product Operations—this show brings quick, focused content perfect for professionals with busy schedules and short attention spans.

At The Ops Drop, we explore every facet of operations—vision, culture, processes, tools, and strategies—because operations is at the heart of everything a business does. Whether you’re in a startup or a public tech company, operations evolve, and so do we. Tune in for expert-led discussions packed with real-world experience to help you stay ahead in a fast-changing world.

S2.E4 Leading Design Teams in the Age of Commercialization
Product Operations, Leadership Darren Fay Product Operations, Leadership Darren Fay

S2.E4 Leading Design Teams in the Age of Commercialization

Hiring & Growing Your Startup Team

In this episode of The Ops Drop, we chat with Natalie Ledbetter. Natalie cut her teeth in the startup world as a Chief People Officer - she has also worked in VC, and has now brought her show on the road as a Fractional/Advisory CPO with Ledbetter Advisory. When you're building a company - your first few hires matter the most - and figuring out the right fit can be daunting. Natalie has worked with many startups on hiring and retaining their greatest resource: their people.

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S2.E3 Hiring & Growing Your StartUp's Team
Product Operations, Leadership Darren Fay Product Operations, Leadership Darren Fay

S2.E3 Hiring & Growing Your StartUp's Team

Hiring & Growing Your Startup Team

In this episode of The Ops Drop, we chat with Natalie Ledbetter. Natalie cut her teeth in the startup world as a Chief People Officer - she has also worked in VC, and has now brought her show on the road as a Fractional/Advisory CPO with Ledbetter Advisory. When you're building a company - your first few hires matter the most - and figuring out the right fit can be daunting. Natalie has worked with many startups on hiring and retaining their greatest resource: their people.

Read More